Customers have recently reported fraudulent phone calls pretending to be Traditions Bank, in which customers are being asked to provide card numbers and other personal information. As a reminder, neither Traditions Bank nor any other financial institution will ask for your complete card information when verifying fraud on your Traditions Bank account.
Lost Debit or Credit Card?
Should your Traditions Bank Debit Card or Credit Card ever be lost or stolen, it is important that you report it to the Bank as soon as possible. If you are not able to reach us outside of our regular business hours, call the appropriate hotline number below.
If you lost your Traditions Bank Debit Card and you are a Mobile Banking user, you may want to temporarily “Turn Off” your card in the Mobile Banking app under “Manage my Card” until we can help you resolve the issue.
Ways to Report a Lost or Stolen Card
Contact Customer Care
717-747-2600MasterMoney™ Debit Card Services
1-800-472-3272Personal Credit Card Services
1-800-558-3424Business Credit Card Services
1-866-552-8855