Customers have recently reported fraudulent phone calls pretending to be Traditions Bank, in which customers are being asked to provide card numbers and other personal information. As a reminder, neither Traditions Bank nor any other financial institution will ask for your complete card information when verifying fraud on your Traditions Bank account.
Go paperless with electronic statements and bills
E-Statements and E-Bills are the paperless solution to quickly and accurately review your deposit statements and bills, including Traditions Bank loan bills, online.
Benefits of E-Statements and E-Bills
- View the same information that’s on your paper statement or bill
- Receive a monthly email notification when your E-Statement or E-Bill is available for viewing or payment
- View, print or save a PDF version of your statement or bill
- E-Statements are available online via Online Banking for 36 months from date of enrollment
- Allows easier record keeping and tax preparation
- It’s FREE!
Instructions for signing up for E-Statements and E-Bills
If your account is not already added to Online Banking:
- Log in to Online Banking.
- Click the Account Services tab.
- Click the Account Management bar.
- Click Add New Account.
- Enter the account, account type, and a nickname.
If you haven’t accepted the agreement for electronic delivery:
- Log in to Online Banking.
- Click the Accounts tab.
- Click the Statements bar.
- Click the link for the eSign document. This opens a PDF document that contains a code at the top.
- Copy the code found at the top of the PDF.
- Enter the code into the eSign Confirmation Code box.
- Review the disclaimer and click Agree.
Select the accounts to receive electronic delivery:
- Click the Accounts tab.
- Click the Statements bar.
- Click My Settings.
- Click Edit My Settings.
- Use the radio buttons to choose the Email option for the account(s) for which you’d like to receive E-Statements or E-Bills.
- Confirm your selections. YOU’RE ALL SET!
If you have any questions, please call Customer Care at 717-747-2600. We’re here to help!